Returns & Exchanges

At Furls Crochet, we stand behind the quality of our handcrafted tools and offer a 90-day satisfaction guarantee to ensure you love every stitch. If you are not completely satisfied with your purchase, we provide a seamless process for returns and exchanges to keep your crafting journey stress-free.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Package

Carefully pack your Furls products in their original luxury packaging to ensure they are protected during transit back to our warehouse.

3

Print and Attach Label

Download and print the prepaid shipping label provided by our portal and securely attach it to the outside of your return parcel.

4

Receive Your Refund

Once our team inspects your returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing